Shipping & Customer Service

Our mission is to have our customers experience the power of fragrance as it is an important recipe for destressing, relaxing, meditating, and healing the wounded heart.

Shipping

We ship Canada Post from our store in Brantford, Ontario, Canada.

Due to the range of scents, colours and types of products we craft, many of our products are made to order. As a result, depending on the service of shipping you select at checkout from Canada Post and your location, most items will arrive in 2 weeks from order.

Customer Service

We are so confident you will love our products, we 100% guarantee them! If for any reason you are unsatisfied with your purchase, please contact us at suek@theglasscandle.ca and quote your order number, where we will be happy to assist you.